Privacy Policy … Emmas Dale

Emmas Dale is committed to protecting and respecting your privacy.

This privacy policy together with our customer terms and conditions sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us.

Information we may collect from you:

–       Information that you provide to us by filling in contact forms on the Emmas Dale website

–       Information that you provide to us on our Social pages

–       Information that you provide to us by using the online booking engine.

–       If you contact us by email we may keep a copy of that correspondence for future reference.

IP Addresses & cookies

We may collect information about your computer, including where available your IP address is, operating system and browser type you use. This is statistical data about our customers browsing actions and patterns and does not identify the individual.

Uses made of the information:

We may use the information held about you to contact you for the following purposes:

–       To advise of specific offers and information about Emmas Dale

–       To advise of changes or problems with your booking

–       To send you the Emmas Dale newsletter/mail shots when published

–       To notify you if you have won an Emmas Dale competition

–       For general marketing and sales analysis

You have the option to opt out of communication from us at any time, by requesting this in writing to info@emmasdale.co.uk

Our site may, from time to time, contain links to and from the websites of our partners, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

We do not sell or disclose your personal information to other companies without your prior consent, nor do we sell mailing lists to third parties.

Security

Personal information including credit card details relating to your booking are collected directly by ourselves. Emmas Dale endeavour to ensure payment information is completely secure. Where provided, your credit card details are held temporarily and securely. They are automatically deleted 30 days after the checkout date.

Emmas Dale does not store any credit card, debit card details and any other financial information provided by you.